this post POLICY
NO REFUNDS. NO EXCEPTIONS. NO CANCELLATIONS. If you need to make a change after an order has been placed, please contact customer service immediately at 1-800-905-7401.
NO CHANGES may be made once an order has been fulfilled.
Please make sure to double check all spelling before completing orders. We are not responsible for items personalized with incorrect information after the order has been processed.
To check the status of an order, please log into your account.
Once an order has been submitted, please allow the following for processing and shipping:
- CALENDAR PLANNER ORDERS: 7-10 BUSINESS DAYS
- PERSONALIZED CALENDAR PLANNER ORDERS: 10-14 BUSINESS DAYS
DAMAGED ITEMS / EXCHANGE REQUEST
We guarantee a professional product. If you have received a damaged item or are not satisfied with your order, please contact customer service immediately. We will offer an exchange of the order placed. The customer must contact us within 48 hours of receiving order to submit a request for an exchange.