Policies

this post POLICY

NO REFUNDS. NO EXCEPTIONS. NO CANCELLATIONS. If you need to make a change after an order has been placed, please contact customer service immediately at 1-800-905-7401.

NO CHANGES may be made once an order has been fulfilled.


http://theolivemerchant.com/product/persian-lime-olive-oil/ PERSONALIZATION

Please make sure to double check all spelling before completing orders. We are not responsible for items personalized with incorrect information after the order has been processed.


ORDER STATUS

To check the status of an order, please log into your account.


SHIPPING

Once an order has been submitted, please allow the following for processing and shipping:

  • CALENDAR PLANNER ORDERS: 7-10 BUSINESS DAYS
  • PERSONALIZED CALENDAR PLANNER ORDERS: 10-14 BUSINESS DAYS

DAMAGED ITEMS / EXCHANGE REQUEST

We guarantee a professional product. If you have received a damaged item or are not satisfied with your order, please contact customer service immediately. We will offer an exchange of the order placed. The customer must contact us within 48 hours of receiving order to submit a request for an exchange.